Frequently Asked Questions

General Questions

Our monthly memberships and day pass options and all are available to start online here.

We like to schedule a quick orientation for new members and will be in touch after you sign up.  If you would like to schedule a start date in the future, you can signup online and select a starting date for your membership 14 days in advance.  You won’t be charged until your starting date.

You can also schedule a tour to see the space and discuss with the SANDBOX team about which membership option is best for you.

We look forward to seeing you at THE SANDBOX.

It depends on the membership you are interested in.
Our coworking memberships are for one individual. 

Our office and dedicated desk memberships can be shared, depending on the office or desk you’ve chosen.  Listed pricing is based on one person, however, additional company members can be added for $200 a month.  Our memberships are set up with one billing party and can not be split into two payments.  Let us know if you are interested in adding a person to your membership, or starting with two individuals and we’ll get you set up.

If your company is interested in having multiple members join THE SANDBOX, or utilize any of our locations for your remote employees, we’d love to create a multi-member and/or multi-space membership that fits your company needs and budget.  Contact us to get the discussion started!

There are a limited number of marked SANDBOX parking spaces next to our building on Richardson Ave. In addition most of the street parking in the neighborhood is untimed and free to park for the day.  You can read more about parking and see maps of the streets we would recommend parking on here.

Yes! Dogs are allowed at THE SANDBOX for owners who have dedicated desks or office memberships and have cleared their dog through our SANDBOX dog owner checklist.  Our checklist includes the need for a local  dog license and up to date with dog vaccinations.  Our dog policy is available here.

If you are working on the open coworking floor with a coworking membership or day pass you will need to leave your furry friends at home, they are not allowed on the coworking floor.

THE SANDBOX Santa Barbara uses a membership system that includes access to the building with a mobile app based key that is activated with your SANDBOX membership. After joining the space you’ll be given a quick orientation that includes instruction on how to use the system and app (iOS or Android) to access the building. 

Orientations take place Monday to Friday from 9am to noon, so please keep that in mind when scheduling your start date. 🙂

 

We provide a very fast wifi internet connection for our members and day pass visitors. Individuals that would like their own dedicated connection can start a contract with a local internet service provider.

 

Questions about WORKING @ THE SANDBOX (Coworking, Offices & Desks)

Coworking Options include Day Passes or Monthly Memberships.
Dedicated Space memberships include Desks and Offices and are available by the month. You can check for availability on our member portal.

We occasionally have a dedicated office available for the day.  If this option is listed on our member portal it is available for the day!  This is a great way to try out THE SANDBOX and have your own space.

We also have two meeting rooms available for hourly meetings or work sessions for groups.  You can book them here: www.thesandboxsb.com/meet

All memberships include all utilities, including a very speedy wireless internet connection. In addition coffee, tea and other beverages are available for members in the kitchen, your membership also comes with one (Monthly Coworking Membership) or two hours (Desks and Office Memberships) a month in our Longboard Room. With a dedicated desk or office you can also use the 414 Olive Street address for your business.  We sort and distribute mail as it arrives.  If you have a coworking membership you can add the use of the address and a mailbox for $30 a month.

If someone would like to work with you, they can either join THE SANDBOX as a member (yay!), or purchase a day pass (or a pack of day passes). 

THE SANDBOX provides multiple phone booths for your phone calls. These spaces are built with great sound dampening materials or purchased specifically for private calls.  Our phone booths are available on a first come first served basis for calls. Keep in mind these spaces aren’t private office spaces, and your things shouldn’t be left in the booths between calls.  If you need a space to leave your things we have private and dedicated offices available by the month and sometimes by the day, depending on availability.

Our open top offices and desks, despite being open, have been built with soundproofing in mind.  Yes, your voice will be heard quietly in the building, but with the large rollup door open, and music playing, your voice should blend in.  

The SANDBOX memberships are month-to-month. Our pricing is based on a month-to-month arrangement. If you are looking for a longer-term commitment please contact us about our lease agreement options. Our month-to-month memberships do require a 30 day + notice to end your membership. A deposit is not needed, but you will be responsible for finishing the current term, and an additional 30 days of membership fees.  We will charge your last month of membership when you give your notice to leave THE SANDBOX.

Great!  There are a few of options for you. 

Our Monthly Coworking Membership grants you access to the building from 6am – 9pm, Monday to Friday.

Our All Access Membership, and Desk and Office Memberships get you in the building any time you’d like. 

If you are asking about daily early access, then we are happy to give you access to the space a bit earlier once you have an understanding and quick orientation.  Just show up at or after 8:30 on your first day and we’ll give you a quick orientation and the next day you’ll be able to get to work earlier by buying our Extended Day Pass (for $35 a day). This pass comes with a digital key that will allow you to get in the building at 5am.

Yes, THE SANDBOX offers day passes and we love meeting individuals from out of the area and connecting them to our members and favorite spots in town. These passes can be purchased for $25 a day and can be used  between 8:30 AM and 5PM.  You can purchase day passes on the day you arrive at THE SANDBOX, or you can purchase advance at and schedule your start date. If you’d like to use THE SANDBOX for multiple days, you can purchase a punch card for 5 or more passes.  When you purchase 5 or more day passes, day passes are priced at $20 a day. 

Note that day passes “punches”  need to be used within 90 days of purchase.
If you decide within that 90 days that you would like to upgrade to a monthly coworking membership, office or desk we are able to credit your account for the amount of the unused days and apply that to your new membership.

Yes, that is what we’ve created the virtual membership for. 
Once you purchase the virtual membership just let us know the names of the businesses that will be receiving mail, you can then use our address addressed with either of the following ways.

 

Your Company Name
℅ THE SANDBOX
414 Olive Street
Santa Barbara, CA 93101

Or

Your Company Name
414 Olive Street
Santa Barbara, CA 93101

 

Note that the Virtual Membership is to use the address, if you’d like to use THE SANDBOX as your company’s physical location listed on your website please talk to us about choosing a coworking or office membership that allows you to respond to visitors or anyone looking for your physical location.  THE SANDBOX does not offer office concierge services, so you’ll need to be in the building with an office or desk membership for you to consider this an “office” or “remote office”.

We have an all you can print option for full time SANDBOX members (24/7 Coworking, Office and Desk Memberships) that allows you to use our printer. The add on is $35 a month and our printer is easily accessed by plugging your laptop into the machine with a USB cable… so be sure to bring your dongle.   

Unfortunately, our printer is not available for drop in use by individuals purchasing a day pass and we can’t just print one or two documents for you.  Hopefully you can do this at home, your hotel, or at another location.   Please keep that in mind if you are working with us for the day.

We have a family add-on for your spouse or children that can be added to your membership for $100 a month.  This allows your family to use THE SANDBOX just like any other member.  If they just want to use the space for the day, they can purchase a day pass.

Questions About Meeting @ THE SANDBOX

We use one platform for all of our transactions at THE SANDBOX. To book a meeting room you can get started by viewing our Conference room calendar and available times here . After you select your meeting time and date and create a profile you will be asked to confirm that pay for the booking.  You’ll enter your credit card information in your card or bank account and you will be charged. Please note that bookings cannot be refunded, however if you are unable to make your meeting at the scheduled time, we are able to give you a meeting room credit if you give us 48 hours notice of your effective rescheduling. We look forward to having you host your meeting, training, or other collaborative gathering at THE SANDBOX.

 

We can also host larger meetings or company events in our main space. If you’d like to host a larger event, please let us know via email.

If you have booked the Longboard Meeting Room,  you do not need to purchase a guest pass for yourself or your guests for the duration of your meeting. If you, or your guests, are interested in working for the rest of the day at THE SANDBOX, and your meeting is shorter than 4 hours, a day pass is required ($25).

YES!  We have just started to book larger meetings in the main space at THE SANDBOX.  The space is perfect for training events, large board meetings, workshops or other meetings where the group needs more space or the ability to move around a bit more.  The space can be rented for full, or half days. Contact us for details.

Yes!  With some advanced booking time, we can make our space available for weekend and evening meetings.  Note that the Longboard Room and main space are priced a bit higher for after hours meetings so that we can be sure to staff the space.

Yes!  Help yourself to  great coffee from Handlebar brewing in THE SANDBOX kitchen along with tea and filtered water in the refrigerator door.

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